Terms and Conditions

Welcome to MazerWholesale.com website (the “Site”). Mazer Wholesale, Inc. and team provides services to you subject to notices, terms and conditions as set out in this agreement (the “Agreement”) In addition, when you use an of our services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement.  Please read them carefully.

We are a Wholesale Company. A $10 service charge is added to all orders BELOW OUR $150 WHOLESALE MINIMUM. We do not accept any order below $100.00

Please refer to our Privacy Policy for our full privacy and security practices.

Return Policy:

Your report of broken or defective goods must come within 24 hours of receipt of goods.

  • Defective, Damaged, or Short-shipped Goods:
  • Goods damaged in transit or product determined to be defective will be replaced or refunded at our discretion. Damages must be reported within 24 hours of receipt of goods. Proof of damage must be documented by photograph (email to info@mazerwholesale.com) and if the order was received by Truck delivery, the signed Bill Of Lading must be noted with a description of the damage.
  • For products which come in COLORS such as Window Furnishings, Tile, Stationery, Fabric, Adhesive Tape, can not guarantee colors will match the colors you see on our website or be a color match for a product you have purchased in the past. Dye lots vary and color variations are not considered “defective.”
  • Non-Defective Goods Are Not Refundable. 

We are a wholesale company, not a retail store. Customers placing an order here are buying in bulk and are expected to understand the product prior to purchasing. We are available by phone and email to discuss any details about a product which may be unclear. Once an order has been paid for and shipped, it cannot be cancelled without being subject to a 25% restocking fee. 

Delivery shortages must be reported within 24 hours and documented in writing on the Bill Of Lading in the case of a Truck delivery.

Cancellation Policy:

No Order May Be Canceled After It Has Shipped. If you change your mind about ordering after your order has been picked up by the carrier, you will be responsible for both outbound charges and return charges plus a 25% restocking charge. Special orders and orders over $2000.00 are subject to 50% restocking charge and/or subject to our vendor’s return policy.

Delivery Terms:

We Do Not Provide Guaranteed Delivery Dates. No order can be guaranteed a specific delivery date. Although we have a reputation for fast service, we can not guarantee specific delivery dates or times. Shipping charges, both inbound and outbound, are the responsibility of the customer if a delivery is refused and also subject to restocking charges.

Payment Terms:

We accept ALL major Credit Cards, PayPal, or Check (In Advance).

Accuracy of Billing and Account Information:

We reserve the right to refuse any order you place with us. We may, in our sole discretion , limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.

Extra delivery charges incurred by us due to such things as wrong address or any reason or refused shipments will be the responsibility of the buyer and such additional expenses will be charged to the buyer’s account. Typographical errors when entering your “Ship To” address will almost always result in miss-delivery and/or additional shipping fees.  A wrong zip code or misspelled street name may actually double the cost of shipping.  As the customer, you take responsibility for address accuracy. The shipping cost for undelivered orders is not refundable and there will be a 25% restocking charge.

Dispute Resolution:

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Mazer Wholesale Inc.’s principal place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous:

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

Errors, Inaccuracies and Omissions:

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Disclaimer of Warranties; Limitation of Liability:

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Mazer Wholesale, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification:

You agree to indemnify, defend and hold harmless Mazer Wholesale, Inc., subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability:

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Entire Agreement:

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law:

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 2008 Bel Air Star Pkwy, Sarasota, FL 34240.

Contact Information:

Questions about the Terms of Service should be sent to us at info@mazerwholesale.com

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